Grievance Redressal Policy

Effective Date: July 6, 2025
Last Updated: July 6, 2025

At SalaryAlert.com, we value transparency, accuracy, and accountability. This Grievance Redressal Policy outlines how users can raise concerns regarding:

  • Factual accuracy of published content
  • Misrepresentation or defamatory material
  • Copyright violation
  • Violation of the Code of Ethics under IT Rules 2021
  • Breach of privacy or misinformation
  • Advertisement-related complaints

We are committed to addressing grievances in a time-bound, fair, and lawful manner.

Legal Framework

This policy is framed in accordance with the:

  • Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, notified by the Government of India
  • Google AdSense publisher guidelines
  • Journalistic ethics and digital publishing best practices

Scope of Complaints We Accept

You may file a grievance if you believe:

  • A published article contains false or misleading information
  • Your identity or organization has been misrepresented
  • Your copyrighted material has been used without permission
  • Our content violates your privacy or dignity
  • Our ads are misleading or non-compliant
  • Comments posted by users are offensive, abusive, or unlawful

We take each complaint seriously and aim to provide a structured resolution.

How to File a Grievance

Please email your complaint to contact@salaryalert.com with the following details:

Required Information:

  • Your full name and contact details (email and phone)
  • Link/URL of the article or content in question
  • Description of the issue or objection
  • Supporting documents or screenshots (if any)
  • Your declaration of good faith

Format Suggestion (optional):

I, [Your Name], wish to raise a grievance regarding the content published on SalaryAlert.com dated [Date], found at [URL]. The article contains [specific issue], which is factually incorrect/violates my rights. I request corrective action and await your response.

Incomplete complaints may not be processed.

Resolution Timeline

We follow this grievance handling timeline:

StageTimeframe
Acknowledge ComplaintWithin 48 working hours
Review & Investigation5–10 working days
Final ResponseWithin 15 working days of receiving complete complaint

Outcomes & Actions

Depending on the investigation, we may:

  • Correct, update, or retract the content
  • Add clarification or editorial notes
  • Remove user-generated content (comments, etc.)
  • Issue an apology or clarification, if necessary
  • Forward the issue to legal authorities if abuse or fraud is detected

All actions taken will be documented and, where needed, published in the Correction or Update section of the respective post.

Escalation (If Unresolved)

If you’re not satisfied with the resolution:

  • You may seek legal redress under applicable Indian laws
  • You may raise the issue before the Ministry of Information & Broadcasting or its designated self-regulatory body (as per IT Rules 2021)

Policy Updates

This policy is subject to change based on:

  • Legal amendments in IT Rules or related laws
  • Google Publisher policy updates
  • Internal workflow changes

Any revision will be posted with a new “Last Updated” date.

Related Legal Pages (For Transparency & Trust)

Final Note

SalaryAlert.com is committed to being a credible, responsible, and ethical publisher. We encourage constructive feedback and honest reporting from our readers.

For all grievances, please write to:

contact@salaryalert.com
Web: https://www.salaryalert.com/grievance-redressal-policy

We appreciate your effort in helping us improve.